2020 – 2022 headset owners already had tunings that were closer to the BlackShark V2 Pro (2023), and there was drastically less feedback on the sound refinements, so these will continue to be optimized following the BlackShark V2 Pro (2023).This update has shown us that a majority of the pre-2020 headset owners heard a drastic change in the overall sound but preferred the original tuning, and so we will be adjusting this to be much closer to the original sound.Both sets were initially tweaked as part of the update to lean more towards the balanced sound signature that’s closer to our latest flagship esports headset, the BlackShark V2 Pro (2023).
Headsets before 2020 had an audio signature that could be described as slightly bassier or “fun”, whereas those from 2020 – 2022 were tuned to deliver a more balanced sound.Headsets after 2020 – 2022: Kraken V3 Pro, Kraken V3 HyperSense, Kraken V3, Kraken Kitty V2, BlackShark V2 Pro (2020), BlackShark V2, Barracuda Pro, Barracuda.Headsets before 2020: Kraken Ultimate, Kraken Tournament Edition, Kraken Kitty, Nari Ultimate, Nari, and Nari Essential.As part of the update, there were EQ improvements rolled out for two sets of our THX Spatial supported headsets based on their launch dates in the past couple of years.My audio sounds different from before the update. Our records right now indicate the BlackShark V2 as the only outlier. If it still doesn’t work, our CA team will be in touch with you, feel free to completely bombard them with information so we can further investigate this issue with the highest priority and identify if this is another commonly reproducible bug just like the BlackShark V2.If you’re not a user of any of these headsets, and the issues persist, we suggest a full system restart and trying again.
For users of the Nari Ultimate, Nari, or Kraken TE – please ensure that the “Razer Headset – Game” endpoint is selected as your default Windows Audio Output device.I’m not using a BlackShark V2 and still face this issue. This has been fixed and is part of the Nov 16th PST rollout, do try again after.